Anonymous:
I am after a data sheet for cool cast off the web site, when I try it, I am asked to Login or Register – I am not going to do this!

Why do I have to login to get something that would be useful to a customer?

Thermal Ceramics reply:
Thank you for contacting Thermal Ceramics with your enquiry, and I’m sorry to hear you have found our registration procedure frustrating… Sign-in takes just minutes and only needs to be done once, our sign-in member’s area gives you much more benefits and privileges to the full Thermal Ceramics website than non-signed in members. The Monolithics documentations are more sensitive in detail therefore require the extra sign-in protection. Our Fired Refractory Shapes also require a sign-in for access. There are other areas on the site e.g. Knowledge Centre where you can view what is available but will only have access once you are a member – this really is just for extra protection to our documentation.

Your details are only used for the service you have requested, and only by Thermal Ceramics staff and the web administrators. We will not use this information for direct targeting unless you have specified otherwise in your option.

I have attached the cool cast datasheet as you requested for your reference – hope this helps in the meantime

John from the US wrote:
15: times are changing so fast that you're still in 2008

Thermal Ceramics reply:
Hi JohnThanks for taking the time to view our interesting stuff section on the Thermal Ceramics website…. haha… yes I guess it is time for us to move into 2009…!

Find that datasheet

Anonymous, Germany
"I have been searching for a particular datasheet for Block Insulation: TR 19 which I believe is a Thermal Ceramics American product but I cannot find this document in the Europe section…? Do I have to change my region?"

Reply - Thermal Ceramics
"We’re always working hard to help you easily find what you’re looking for with our search engine option. While we don’t provide personalised search assistance, we can offer some tips to help you search more strategically. Search engines will be expanded to recognise spellings and search through categories as well as type names regionally and globally."

Beware of Imitations!

Customer – UK
“I must say I found your recent article on “beware of imitations” extremely interesting, I didn’t realise there was a solubility test kit…? We have questioned when we receive products (out of their packaging) whether the product is carcinogenic?"

Reply - Thermal Ceramics
"Thank you for your comments, our solubility test kit does determine whether the fibre is bio soluble or ceramic fibre. See the link in our website for full information and how to place an order, link: Home / Knowledge Centre / Solubility Testing Kit"

Interesting Stuff – are we right?

We recently had the following feedback from Matt in the UK after he read the “Interesting Stuff” section of our website.

Hey, I found it hard to believe your interesting fact on Golf standing for “Gentlemen Only…Ladies Forbidden” so I looked around. Found this on interestingfacts.org;

 “It is the internet myth that the name of the popular Scottish game Golf stands for "Gentlemen Only, Ladies Forbidden." The word golf originates form medieval Scottish and Dutch dialects. Back in a day before the creation of dictionaries, there was no standardized spelling of any given word. So it is believed that word golf originates from Dutch word "kolf" or "kolve" which meant "club." Later on old Scots dialect transformed the word into "gouf" or "golve ."

And also wikipedia backs most of this up.

Thanks for this Matt, we are also now aware that it’s no longer illegal to chew gum in Singapore… so these interesting stuff statements are changing all the time…

I will be looking to update the site with new interesting facts so keep an eye out

We appreciate your feedback